Terms of Service

1. Acceptance of Terms & Eligibility

By accessing, deploying, subscribing to, or utilizing any of our five platform engines (The Companies ERP, The AI, The Rupees Pay, The SchoolERP, or The Mosque), you represent that you have legal authority to bind your organization to this Agreement. If you do not agree with any provision of these terms, you must terminate access immediately.

2. Platform Availability & Service Level Agreement (SLA)

We commit to delivering a commercially viable 99.9% uptime across production cluster instances. Scheduled maintenance windows are announced with a minimum of 48 hours prior notification via status dashboards and registered administrative email contacts.

3. Acceptable Use Policy (AUP)

Customers and authenticated users agree not to engage in any prohibited activity, including but not limited to:

• Reverse engineering, decompiling, or attempting to discover core algorithmic source code of The AI or FinTech engines.
• Conducting unauthorized penetration testing or denial-of-service simulations without written authorization.
• Using automated scraping, harvesting, or rate-limit circumvention tools against API gateways.

4. Customer Data Ownership & Intellectual Property

You retain 100% ownership, intellectual property rights, and title over all organizational data, employee records, transaction ledgers, and institutional materials uploaded to our platform. The Companies does not sell, lease, or train public AI foundational models on private enterprise data.

5. Billing, Subscriptions & Refund Terms

Subscription licenses are billed on monthly or annual terms according to selected product bundles and active tenant user counts. Invoices are payable within 15 business days. Enterprise customers requesting on-premise air-gapped instances enter custom SLAs detailed in specific Statements of Work (SOW).

6. Governing Law & Dispute Resolution

This Agreement shall be interpreted and governed under the laws of the Republic of India. Any unresolved dispute arising out of or in connection with this agreement shall be subject to the exclusive jurisdiction of the competent courts located in Lucknow, Uttar Pradesh, India.

7. Legal & Compliance Inquiries

For legal notices, contract customizations, or compliance documentation, reach out to our legal department: