Privacy Policy

1. Data Controller & Business Entity

The data controller responsible for personal and organization data collected across our web properties, API interfaces, and mobile applications is:

2. Information We Collect

Depending on your engagement with our platforms, we collect the following categories of information:

• Contact & Inquiries: Full name, corporate email address, organization name, phone number, and customized requirements when requesting live demonstrations or pricing quotations.
• ERP & Multi-Entity Business Data: Ledger records, inventory items, payroll records, and attendance data processed within customer instances of The Companies.
• FinTech Transaction Metadata: Merchant identifiers, QR code payloads, and settlement timelines processed via The Rupees Pay. We never store raw debit/credit card CVVs.
• Academic & Community Data: Student admissions and parent contacts in The SchoolERP, and charitable contribution receipts in The Mosque.
• Technical & Analytics Telemetry: IP addresses, browser user agent, device operating systems, page latency metrics, and conversion events for service optimization.

3. Purpose & Legal Basis for Processing

We process information under clear lawful grounds:

4. Data Security, Isolation & Encryption

Our security architecture adheres to world-class enterprise standards:

• Encryption at Rest: 256-bit AES cryptographic encryption applied across all databases, disk volumes, and snapshot backups.
• Encryption in Transit: TLS 1.3 enforced across all web portals, REST endpoints, and Webhooks.
• Multi-Tenant Data Isolation: Strict schema and tenant-level boundaries prevent cross-organization data leakage.
• Guaranteed SLA: Continuous automated health monitoring with 99.98% uptime SLA.

5. Cookies & Analytics

We utilize essential session cookies for authentication, theme preference retention (Dark / Light mode), and Google Analytics / Google Ads conversion tracking. You may disable cookies in your browser settings at any time without restricting core informational access.

6. Your Rights & Data Choices

You maintain full rights to:

• Request a machine-readable export of all customer records stored in your instances.
• Request rectification, modification, or complete erasure of personal identifiers.
• Withdraw marketing consent or unsubscribe from technical newsletter broadcasts at any time.

7. Contacting Our Privacy Team

If you have questions, data subject requests, or security audit inquiries, please contact our Data Protection Team: